frequently asked questions

SUBSCRIPTION

Unless you cancel your subscription, you will be charged a $35 monthly fee, automatically and approximately, on the same day of the month that the original purchase was made. You must cancel at least 24 hours before your subscription renews in order to not be charged for another month. Once your account has been billed, all sales are final. Refunds are not available regardless of whether or not you use your subscription. Love you, but babes got a business to run. If you have a question about your bill date, please e-mail [email protected].

You have two options. You can either login on the app (available for both iOS and Android) or through the website (the login button is in the top right corner). 

We always want you to do what’s right for your body, so we made stopping and starting your subscription as easy as possible. You can cancel/resume your subscription in just four clicks.

  • Go to www.thebecomeproject.com 
  • In the top right, choose login
  • Login using your be.come credentials
  • Choose, cancel subscription (or resume subscription) located in the top bar.

You sure can. Anyone with a smart phone or tablet can use the app; anyone with a computer can use our web experience!

Many employers reimburse for health and wellness related costs for their employees. In the event that your employer extends this benefit, you can use the pdf receipt e-mailed every month for your be.come project subscription for when you submit for reimbursement and/or file an expense report. If you would like to purchase multiple months in advance, we suggest buying a giftcard from our store in your chosen monthly denomination (we currently offer 1, 3, 6 and 12 month giftcards!) You can use the receipt from Shopify in addition to a pdf copy of the giftcard for your expenses.

ALL ABOUT THE ROUTINES

Where do we begin??? Top Ten List? Okie.
10) You’ll learn the moves better – repetition really does enhance sensation.
9) It builds worldwide community – you can all chat about how much you love to hate this week’s lunge series. (plus how cool is it that everyone is doing the same movements each week?)
8) Progress is visible from session to session and is not measured by arbitrary benchmarks (aka: ditch the scale, toss the measuring tape, we love you just as you are).
7) Spend your time actually doing the routine instead of searching for the “right” one. No guesswork, just open and go.
6) Each week the muscles will vary and the moves will change. No getting stuck in a rut when be.coming.
5) Helps you learn the moves faster and more efficiently.
4) When you ask “why is my hip flexor tight” we’ll be able to pinpoint what move might be causing it. Even better, we’ll make a tutorial video that teaches you how to fix it.
3) By the end of the week sessions morph into a moving meditation.
2) Much like at a boutique studio, your experience is designed from beginning to end.
1) With constant rolling content, you’ll never be bored.

When you find yourself feeling a little “off balance” or “clumsy” we encourage you to embrace the discomfort. Your body is learning something new and that takes time! Be gentle with yourself and remember, the be.come project routines are designed to be done repetitively, which means that with each session you’ll find it gets smoother and smoother. You don’t have to be perfect for anybody, you just have to be…be.come 🙂

Each week, look at your schedule and set a realistic goal of how many times you think you can manage the routine – you are able to set and edit goals within the app. Then listen to your body throughout the week to find your sweet spot. If you don’t want to participate in goal setting, just enter “0” when prompted!

While the 25-minute routines are designed to be short, sweet, and super effective, you are more than welcome to do the routine back-to-back for a more extended sweat. This is the technique Bethany uses in their in-person classes. And if you desire, you can tack the be.come project on to any other workout you currently do. Because our project is core strengthening and low-impact, it will enhance other workout disciplines.

A new routine is released every Monday at 12:00am EST and is active for 14 days. There’s always two routines available. We call them #thisweeksroutine and #lastweeksroutine. Get ‘em while they’re hot.

PREGNANCY

For the most part, YES! Starting a new program when you are pregnant is not recommended by doctors, but for those who have already been be.coming, our routines are safe for both you and baby. For more on be.coming while pregnant, click here.

THE GIFT OF BE.COME

Aren’t you the sweetest?! Yep! We have merch too. Just click here.

shipping

We are unable to ship to P.O. Boxes and Freight Forwarders. Please enter a physical address for shipping. We reserve the right to cancel any orders that do not adhere to our policies.

During this processing time, your online order is transmitted to our fulfillment center and processed for shipment as quickly as possible.

Business days are defined as Monday through Friday. Shipping rates are calculated based on total weight and dimensions of the item(s) ordered and the zip/postal code of where the order is being shipped to.

Due to the location of our fulfillment centers for various products, please note that all the be.come project merchandise is packaged individually, and you will be subject to individual shipping costs for each. Additionally, you will be given separate tracking numbers to follow each item in your order.

All orders are processed within 3-5 business days.

Please note that due to COVID-19, many orders have been delayed in transit. We appreciate your patience in both receiving and, if applicable, processing your refund. 

returns

Please note that at this time, the be come project mat & the be.come project x ToeSox items cannot be returned or exchanged.

For all other merchandise: we have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.

• You’ll also need the receipt or proof of purchase

To start a return, you can contact us at [email protected] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Once your item has been received, and we have deemed it eligible for a refund (ie, we confirm there is no wear and tear to your product), we will e-mail you a confirmation of receipt. At that time, the cost of the product – minus the cost of a return shipping label + handling + any taxes and/or VAT charges (for international clients) – will be refunded to your original form of payment.

BODY-NEUTRALITY

Body-positivity implies that we need to feel positive about our bodies all the time. Since that’s a pretty hard thing to do, we can end up feeling like we failed when we don’t feel happy-peppy-positive about our bodies every-single-freakin-day. We prefer the use of body-neutrality because that means some days we feel good about our bodies, some days we feel bad about our bodies, but all days we respect our bodies.

what are other words the be.come project uses? View our glossary here.

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